FAQ

What's a good way to drink ginger syrup?

Dilute with carbonated water approximately 6-8 times and enjoy as ginger ale.

It is recommended to mix it with hot water to make hot ginger, or with milk to make a ginger latte.

The lid of the bottle is hard to open.

Warm the lid in hot water. Turn the jar upside down and place the lid in 40–50°C (104–122°F) water, then try twisting the lid on.

Please tell me the shipping date.

Orders placed by 13:30 on days other than Sunday will be shipped on the same day. However, there may be delays depending on the situation.

How can I purchase Rouka?

We only sell to winners of lotteries held several times a year.